Privacy Policy

Welcome to Metro Fashions (“we,” “our,” or “us”). We are committed to protecting your privacy and providing transparency regarding using cookies on our website. This Privacy Policy and Cookies section explains how we collect, use, disclose, and protect your personal information and how we use cookies when you visit our website. By visiting our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information, including but not limited to:

Personal Information: Such as your name, email address, phone number, and shipping address, which you provide when making a purchase or signing up for an account.

Payment Information: Payment card details when you make a purchase.

Usage Information: Details about your interactions with our website, including pages visited, products viewed, and other user activity.

Communication Information: Records of your correspondence with us, including emails and chat conversations.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including processing payments and shipping products.
  • To provide customer support and respond to your inquiries and requests.
  • To improve our website, products, and services by analyzing user behavior and preferences.
  • To send you marketing communications and promotional offers where you have opted to receive them.
  • To comply with legal obligations and protect our rights and interests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device when you visit a website. They help us recognize your device and preferences, allowing us to provide you with a more personalized browsing experience.

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may limit your access to certain features and functionality on our website.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with:

Service Providers: Third-party service providers who assist us with payment processing, order fulfillment, and other operational functions.

Legal Compliance: When law requires, we may disclose your information to comply with legal obligations, enforce our site policies, or protect our rights, privacy, safety, or property.

Data Security

We take data security seriously and employ industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You have the right to access, correct, or delete your personal information held by us. You can also opt-out of receiving marketing communications at any time by following the instructions provided in those communications or by contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or handling your personal information, please contact us at [contact@metrofashions.co.uk].

Thank you for trusting Metro Fashions with your personal information. Your privacy is important to us, and we are committed to protecting it.

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